Shipping policy

At XCROWDX, we believe in thoughtful, quality-made products. To reduce waste and ensure every item is made just for you, our products are created on demand once your order is placed.

Processing Time

All orders are processed and sent to production within 2–7 business days. Once your item is ready, it will be shipped via trusted delivery partners, and you’ll receive a tracking number as soon as your order is on its way.

Estimated Shipping Times

Shipping times vary depending on your location. Below are our typical delivery estimates:

Region	Estimated Delivery Time
United States	10–15 business days after fulfillment
Canada	10–15 business days
Europe	10–20 business days
Australia & NZ	10–15 business days
International	10–20 business days

Note: These are estimated timeframes. Delays may occur due to customs processing, carrier issues, or high demand during peak seasons.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the type and quantity of items in your order. We aim to keep shipping affordable and transparent.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear. If you haven’t received your tracking info within 7 days of placing your order, feel free to contact us.

Customs & Duties

For international orders, customs fees or import taxes may apply upon delivery. These charges are determined by your local government and are the responsibility of the customer.

Lost or Damaged Packages

If your order arrives damaged or doesn't arrive at all, please contact us within 30 days of the estimated delivery date. We’ll work with our fulfillment partners to resolve the issue, including offering a replacement if needed.